# Fluid Marketing S.A.S.

> Tech-enabled BPO (Business Process Outsourcing) for US markets. Bilingual EN/ES teams, AI Pro automation, and nearshore talent from Medellín, Colombia.

Fluid Marketing | Global BPO helps U.S. companies scale customer engagement with trained bilingual agents and AI Pro automation. We also serve SMBs in Medellín with a "business-in-a-box" solution: website, CRM, and automations.

- Legal name: FLUID MARKETING S.A.S.
- Headquarters: Itagüí (Antioquia), 055413, Medellín, Colombia
- Contact: parceros@fluidmarketingsas.co
- Languages: English, Spanish
- Markets served: United States, Colombia

## Key pages
- [Home](https://fluidmarketingsas.co/): Spanish-first landing for Medellín SMBs — website, CRM, and automations in 24 hours.
- [Global BPO](https://fluidmarketingsas.co/BPO): Tech-enabled BPO for US markets — bilingual pods, enterprise service, AI Pro automation.
- [Socios / Partner Showcase](https://fluidmarketingsas.co/socios): Portfolio of partner businesses and Paisa testimonials.
- [Privacy](https://fluidmarketingsas.co/privacy)
- [Terms](https://fluidmarketingsas.co/terms)

## Services (BPO)
- Managed Pods — dedicated 3-10 agent bilingual pods on AI Pro infrastructure.
- Enterprise Service — fully managed BPO at scale with custom SLAs.
- Inbound & Outbound Calls — EN/ES customer support and sales campaigns.
- Lead Qualification — pre-qualify and route hot leads to sales.
- Sales & Upselling — consultative selling, cross-sell, follow-up.
- Order & Service Operations — scheduling, dispatch, orders, returns, billing.

## Value props
- Cut customer-engagement costs up to 60% vs. US-based teams.
- Bilingual EN/ES agents trained on American business culture.
- Onboard in days, not months — scale 5 to 50+ agents.
- Nearshore advantage: US time-zone alignment from Medellín.
- AI Pro automation: 24/7 lead capture, CRM sync, data enrichment.

## Industries served
Home Services, Auto Dealerships, Agencies & Sales Teams, Logistics / Servicing / Repair, Healthcare, Real Estate.

## Resources
- [Sitemap](https://fluidmarketingsas.co/sitemap.xml)
- [robots.txt](https://fluidmarketingsas.co/robots.txt)